Wondering how to use our website for a great shopping experience? Check out these frequently asked questions:
1. How do I place an order from your website?
You can make the purchase through simple four steps:
- Get started with free registration.
- Sign into your account.
- Browse our selection, select the items you want, an add them to shopping cart.
- Confirm your order details and proceed to checkout.
** We assure you that all the information you provide during registration will be kept confidential.
2. What is the procedure of order shipping and delivery?
We will ship your order through Courier services and charge Rs. 200 shipping charges. Delivery will be free for orders over Rs. 2000. For more information, please check out our “Shipping and Delivery” page.
3. What is estimated delivery time?
Delivery usually takes 3 to 5 working days after order confirmation.
4. What payment options are available?
To make online shopping experience convenient, we offer you two payment options:
- Cash on Delivery
- Bank Transfer
5. How will I be able to check the status of my shipment?
Once your order is shipped, we will give you an order tracking number, granting you the direct access to monitor the delivery on Courier Company Website.
6. What is your product exchange policy?
You can exchange the product within one week of delivery. Simply, return the product with original invoice for verification (terms and conditions apply). To know more, read our Return and Exchange Policy.
7. Can I request the refund for my returned order?
We welcome returns within a week of delivery. All you need to do is send back the product with original invoice for verification (terms and conditions apply). To know more, read our Return and Exchange Policy.
8. Is there a way to cancel my order?
In case you need to cancel the order, reach out to our customer services at (+92) 329 9911777 immediately. Simply, share your order number with Customer Support Team, and your order will be cancelled as long as it has not been dispatched.
9. Do you offer international deliveries?
Currently, we do not ship our products internationally.
